Direct bookings offer the best room rates, cancellation terms & a choice of rooms. Reservations staff at The Mercer Collection know every room & building inside out so can offer you the best advice on which room to opt for. We can also talk through specific requests i.e. if you require a low floor, prefer a walk-in shower, want to make sure your room doesn't have a sloped ceiling or any number of other requests!
Why not call us on 02392 009009 or email if you need more help.
Why to book direct:
Interested to learn more about direct bookings - read this Which? Travel article. or recent article from the BBC
With any room booked on a 3rd party site (such as booking.com/Hotels.com) there is no specific room choice andwe cannot offer upgrades or changes due to 3rd party restrictions. Using one of these sites also means the booking is more expensive - you will see a comparative rate when searching on our site so you can be assured you are getting the best possible price. Often third party sites will show you a rate without breakfast or add taxes at the end of the booking process so watch out for this!
Booking with a Pet:
We welcome dogs.
Pets are charged at £15 per pet, pet stay and are welcome in The Garden Southsea and The Florence Arms. Please note - rooms are given extra housekeeping attention on departure to ensure guests with allergies are not affected by our acceptance of dogs.
Car Parking:
Parking is a mix of on and off road. Off road and Gated Parking can be booked in advance via the hotel website.
